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Terms of Use
Preamble
The site is owned by Editions du Palmier in its entirety, and all rights pertaining thereto. Any reproduction, complete or partial, is systematically subjected to the authorization of the owners. However, hypertext links to the site are permitted without specific requests. 1. Acceptance of Terms The customer acknowledges having read, at the time of ordering, the special conditions of sale stated on this screen and expressly accept them without reservation. These general conditions of sale govern the contractual relationship between Editions du Palmier and client, both parties accept them without reservation. These general conditions of sale prevail over all other conditions contained in any other document, unless prior express written consent. 2. Products The photographs illustrating the products are not contractual. If errors occur, shall in no case the responsibility of the Editions du Palmier not be engaged. The majority of products offered to its customers by Editions du Palmier are available in our warehouse. 3. Order The automatic registration systems are considered as proof of the nature, content and date of the order. Editions du Palmier society confirms its acceptance of purchase order to the email address he has given. The sale will be concluded only after the confirmation of the order. Editions du Palmier reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information given by the buyer when making an order is this: if error in the recipient's details, the seller can not be held responsible for failure in which it could be to deliver the product. 4. Shipping After order confirmation, the company Edition du Palmier agrees to deliver to its carrier, all items ordered by Buyer and within a maximum period of 48 working hours. The carrier undertakes by contract with the company Editions du Palmier deliver the order to the buyer's address provided by the company Editions du Palmier. . Also for deliveries outside mainland France, the customer agrees to pay all taxes due on importation of products, customs duty, value added tax and other fees payable under the laws of the country receipt of order. Any orders placed to the company Editions du Palmier are for personal use by customers, clients or recipients of the products is strictly forbidden partial or complete products. Delivery will be made by the post colissimo. Delivery is made within the timeframe agreed with the client by delivering product directly to the recipient, or in his absence, another person authorized by the customer. The possible delays do not entitle the buyer to claim damages. The delivery in the countries of the EEC and EEC are carried out by the post colissimo Europe or International, for deliveries outside the EEC deliveries are made by international postal services. In case of defects, the buyer has the right of return as provided in this document. Are considered as force majeure releasing the seller from his obligation to deliver war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient. Always check your package upon arrival. You have a period of 48 hours to file a claim with the carrier in case of missing or damaged. For reasons of availability, an order can be delivered several times to the customer. The customer only pays for one delivery. If the client wishes 2 places of delivery, he spent two orders, with delivery charge. 5. Withdrawal You have 7 days (from receipt of items) to form an opinion. In case of exchange or refund, return the new itams in their original packaging intact, to the following address: Editions du Palmier BP 51336 30016 Nîmes cedex 1 France Upon exercise of the right of withdrawal, the company Editions du Palmier is required to refund the money paid by the customer at no charge except for return postage. Repayment is due within a maximum period of 30 days. 6. Price All prices are quoted in euros. The price on the product description does not include shipping. The price listed in the order confirmation is the final price, all taxes and VAT for France and the EEC countries. This price includes the price of products, handling, packaging and storage of goods, freight and commissioning. 7. Payment The price charged to the customer is the price indicated on the order confirmation sent by the company Editions du Palmier. The product price is payable the day of the order. Payment is by credit card bearing the initials CB. Online, e-transaction Crédit Agricole allows you to pay via a bank server of the Credit Agricole in a secure environment. Your credit card number is routed to servers in the bank, your payment is made directly to a bank in a secure environment without going through the server of the shop, ensuring even more important that your numbers are known only our partner bank (Crédit Agricole). The order validated by the customer will be considered effective only when the payment centers concerned have given their consent. In case of refusal of payment, the order will be canceled and the customer notified by email. In addition, the company's Palm Publishing reserves the right to refuse any order from a customer with whom there is a dispute. 8. Litigation This contract is subject to French law. Editions du Palmier society can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product manufacturers. The responsibility of society Editions du Palmier will in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products. In case of difficulties in implementing this contract, the buyer has the option, before any legal action to seek an amicable solution with the aid: a professional association for the industry, a consumer association or any other counsel of his choice. It is recalled that the search for an amicable solution does not "promptly" of the legal warranty, nor the duration of the warranty contract. It is recalled that in general and subject to the discretion of the Courts, the provisions of this contract relating to the guarantee contract that requires the buyer to honor its financial commitments to the seller. Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer should first contact the company to obtain an amicable solution. Otherwise, the Tribunal de Commerce de Nimes has exclusive jurisdiction, regardless of delivery location and method of payment accepted. 9. Warranty In all cases the Company Editions du Palmier not be held responsible for non compliance with regulations and laws in force in the receiving country, the responsibility of society Editions du Palmier is always limited to the value of the product in question , a value date of sale, and with no possibility of appeal to the brand or company producing the product. In any event, the client receives the legal guarantee on eviction and hidden defects (Article 1625 et seq of the Civil Code). Provided that the purchaser makes the proof of the hidden defect, the seller is legally obliged to repair all the consequences (1641 et seq of the Civil Code), if the buyer goes to court, it must do so in a "promptly" after the discovery of the hidden defect (Article 1648 Civil Code). You can contact customer service: 5 to 7 days (Monday to Friday) at telephone number: 00 33 (0)4 66 23 37 50 commande@editions-palmier.com by mail (response within 24 hours) 10. Legal Information Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. The lack of information result in the cancellation of the order. According to law "and Freedoms", the processing of personal information about customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The right (Article 34 of the Act of 6 January 1978) a right to access, modify, rectify and delete data concerning him, he can practice before the company Editions du Palmier. In addition, the company Editions du Palmier will not provide free or in exchange of information on its customers to third parties. |
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